Please remember to authorise either of these readers with your Adobe ID and password. If you are using a tablet/iPad device or a smartphone, you may download any of the following DRM eBook reader apps: Adobe Digital Editions or Pocketbook Reader. You can then open Adobe Digital Editions and either drag and drop the ACSM file in from your downloads folder or go to File > Add to Library. Some web browsers, such as Google Chrome and Opera do not give you the option (by default) to ‘Open file with…’, instead, it automatically saves the file. ' Adobe Digital Editions (default) then ADE should download your eBook and display it ready for reading. Depending on which web browser you use, you may be given the option to either ‘Save file’ or ‘Open file with…’ Once Adobe Digital Editions is installed, click on your eBook download link. Download and install Adobe Digital Editions onto your PC and authorise it with your Adobe ID before downloading the eBook. Fill in your details and then verify your Adobe ID by checking your email confirmation. Ensure that you have created an Adobe ID on the Adobe website, if you do not have one, please navigate to the Adobe website and in the top-right corner, click “Sign In” and then “Get an Adobe ID”. To open your eBook, please take the following steps: To open your purchase, you will need an Adobe ID and a DRM eBook reader application called Adobe Digital Editions, NOT Adobe Reader. The urllink.acsm file is not the eBook but the licence which allows you to download the eBook. Please be aware that the eBook youhave purchased is protected by DRM (Digital Rights Management) at the publisher’s request. If you need any further assistance, please contact by step guidelines to downloading an eBook If you experience any difficulties with any device operating iOS 13 or higher, you will need to download another web browser, such as Google Chrome and then copy and paste the download link provided into your address bar, this should then give you the option to ‘open with’ Adobe Digital Editions and view your eBook. This is outside our control and Apple have acknowledged this bug and will seek to implement a fix in a future release. We have been advised that there is a bug in iOS 13 for iPhone, which may affect the ability to download eBook files from Hive. Please note that there are currently no eBook reader apps available for Blackberry or Windows mobile operating systems, due to this you will not be able to download and read our eBooks on these devices. If you need help with downloading or transferring eBooks to a specific device, see our links below for information on tablets & mobiles, eReaders and PC & Macs. If I don't I can't access my books.Buying an eBook is simple and quick, but if this is your first eBook purchase and you are unsure what is involved, let us help you through the process. Apparently the new version of Digital Edition has a different way of handling the drm protection so books downloaded with 8 won't open with 7.Įbooks reset the licenses so I could download fresh copies of my ebooks but when I try to do this I am prompted to install DE which I don't want to do. I contacted the help desk at ebooks and they responded promptly. So I uninstalled Adobe DE and reinstalled Adobe 7 but still couldn't open my ebooks. This is a massive problem as I have a huge folder of electronic papers for my research. Not only couldn't I open both books (each time I clicked on a different book the previous one opened!) but I couldn't open other PDFs. Then I re-downloaded them with Adobe Digital Editions as prompted by ebooks. I downloaded them with Adobe 7, then couldn't open them some months later. ![]() Since then I have never been able to open them without a problem.
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